Trust Associate - (wilmington, delaware) in Philadelphia, Pennsylvania For Sale
Reports to: Director, Trust Administration
Department: Wealth Management U.S. Trust
PURPOSE
:To assist with the day:to:day support of the unit's service and other functions by providing administration services and other administrative duties as required.
:To comply with the various types of trust documents handled by Trust Administration.
:To provide and maintain trust and related administrative duties within the unit and to ensure the growth and profitability of RBC Trust Company (Delaware) Limited.
:Assists with the maintenance of the company's policies, procedures and internal controls and in fulfilling its obligations through commitment to both internal and external auditors.
:All responsibilities carried out in accordance with Code of Conduct, RBC Values and Guiding Principles ensuring adherence to Privacy principles.
PRIMARY RESPONSIBILITIES
Service andSupport:
:To respond promptly to client requests with the highest standards and confidentiality at all times
:Assist the Administration team as required in the day to day administration of Trust accounts
:Assist team to provide direct impact on the financial results of the company in revenue retention and growth
:Answer incoming client calls and assist with any inquiries
:To carry out various other Administrative responsibilities and duties as requested by Team Lead.
:Act as back:up for other employees while out of office
:Respond to correspondence and telephone contact with clients and /or their advisors on all matters in a timely and efficient manner.
:The administration of client affairs to meet deadlines ensuring that regular administrative aspects are recorded and acted upon.
:Organizational prioritization skills
:Ability to work using own initiative
:Seek out advice from Senior staff promptly as and when appropriate.
Operational Issues:
:Pay and process any bills or payments as they relate to the proper operation of trust accounts under administration
:Update account files on system as needed
:Establish remittance, statement and memo records for accounts
:Ensure proper receipt and disbursement of assets as required by Administration
:Real Estate Administration (coordinate transfer of deeds, hire attorneys, ensure appraisals are complete, insurance and taxes are up to date)
:Review new accounts, Trust Documents and ensure that all needed documentation is in file (to include marking up files for scanning and ensuring the file tracking system is updated)
:Assist Trust Officers in the preparation of Investment/ Administrative reviews as appropriate.
:Calculate payouts for annual fixed percentages on various trust payments as approved by Trust Officer.
:Interaction/Communication with beneficiaries, remaindermen, and other financial professionals
:Research and problem solving
QUALIFICATIONS
Basic Qualifications:
:1:3 years of fiduciary experience
:High school diploma or GED required
Other Required Qualifications:
:Good understanding of Sunguard Global Office/Global Plus Trust system or other similar trust system (SEI)
:Good knowledge of software packages including MS Office (Excel, MS Word, and Outlook) and other applications used by the Trust Administration Department such as document storage.
:Ability to multi:task
:Time management skills
:Client service:oriented, strong interpersonal skills and team player mentality
:Ability to work with deadlines
:Accuracy,diligence and reliability
Preferred Qualifications:
:Experience or understanding of third party custodians
About RBC Trust Company (Delaware) Limited
Chartered in Delaware in xxxx, RBC Trust Company (Delaware) Limited offers complete personal trust and custody services through a unique strategic partnership with professional advisors across the country. We are a leader in offering Delaware Trusts, a preferred wealth:building and preservation tool of Americas leading families. Indeed, our investment services were founde
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